Principal Duties and ResponsibilitiesDetermine candidate’s eligibility to be employed through Cross Country by qualifying interview and credential prescreen.Investigate potential nurse candidate’s background history for legal issues that would make the candidate ineligible for hire.Responsible for management of candidates through the recruitment, hiring and submission process with outside hospitals.Profile and qualify all initial contacts including but not limited to: incoming sales calls, searching job boards, mail inquiries, referrals, convention & Internet leads.Utilize pro-active and non-traditional recruitment techniques to aggressively prospect candidates profiling to fill specific needs as directed by manager / sales team / account managers.Serve as the liaison between the Nurse Manager and/or Professional Liability Reviewer and candidate during the hiring process.Enter clients work history and skill assessment, f/up for signature.Benchmarks are: 60 outbound calls per day, 300 per week. Call backs completed by end of each work week 120 applications required on a 4 week production period and 150 on a 5 week production period (adjusted for days off). Provide prospects with brief descriptions of the specific brand, its reputation and opportunities.Sell realistically & ethically by developing knowledge of competition. Sell to the clients needs based on brand.Prioritize and follow-up on all prospects to recruit qualified candidates.Sell referral bonus to obtain referrals from prospects.Call competitors regularly to determine best practice and new promotions and benefits, communicate findings to teammates.Provide feedback on current promotions to Advertising team. Experience/EducationMinimum one year sales or strong customer service experience required.High school graduate required, college preferred.AbilitiesAbility to listen and communicate effectively.Ability to multi-task in a fast-paced interdependent team environment.Ability to learn and apply specific knowledge and technology necessary for the job: company and departmental services, policies, procedures and work processes.Ability to meet work and productivity quotas and objectives through effective time management; produce thorough, accurate, and reliable work.BehaviorDemonstrate excellent customer service including treating others with courtesy, respect, and dignity and responding to requests in a timely manner. Demonstrate cooperation and teamwork to support team goals through coverage for teammates and problem resolution.Demonstrate adaptability and flexibility in adjusting to organizational changes.Demonstrates company loyalty by promoting the company image and offering suggestions for improvement. Demonstrates dependability, accountability, and initiative such as self-motivation.Skills Good organizational skills.Communication skills: verbal and written.
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