Rent A Wheel in North Miami FL!!! We're looking for the best Account Representative in the area! If you like to work in a fast paced fun environment then we're the place for you! Below is a brief job description.GENERAL DESCRIPTION: Responsible for telephone and field collections to ensure rental accounts are current, controlling and managing daily credit activities including in-home collections, skip tracing to locate customers and merchandise, recovery of merchandise and processing legal accounts when necessary.ESSENTIAL FUNCTIONS: Follow all State and Federal collection laws. Organize and carry out all activities in the collection department. Meet or exceed company collection guidelines. Perform rental order verifications as requested by management. Team with store sales staff on initial rental decisions. Receive payments and post amount paid to customer’s account. Communicate with customers with past due accounts via telephone or written communication. Visit past due customers in-home as necessary to collect payment or recover merchandise. Follow company’s plan for record keeping on all correspondence with customers and status of collection efforts. Establish and maintain relationships with area lienholders and law enforcement agenciesEducation;Associates degree or equivalent from a two-year college or technical school, or six months to one year collections experience combination of education and experience. Previous RTO experience desirable.
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