Company located near the Miami area.( Coral Gables)US Citizenship or Green Card is required.Current ERP experience in a mid-range environment is required.MAPICS Applications Analyst with 3 years plus of experience in IT field and working on an ERP solution. Experience and familiarity with manufacturing ERP systems, specifically Infor XA ERP (MAPICS) required. Under moderate supervision, the ERP Applications Analyst’s role is to define, analyze, develop, test and maintain custom and third-party software applications, with an emphasis on Infor Mapics XA ERP software and subsystems. This will also include research, design, documentation, and modifying software specifications throughout the production life cycle. The ideal candidate will possess an in-depth knowledge of business functions, processes and practices and will work closely with our technical partners and Business Engagement to optimize the effectiveness of technology, against all business levels.This position will be responsible for:Provide input and work with project teams to implement company initiatives.MAPICS 9.1 (Infor XA), PCC & IFM (GL/AR/AP) knowledge is preferredAnalyze system transactions in MAPICS 9.1 (Infor XA) & IFM to provide feedback to the team for process improvements.Maintain, update, and configure application programs to support business processes using CLLE, RPG IV, ILE, and embedded SQL.Provide problem resolution and on-call technical support for production software issues or system problems including identification, research, resolution and documentation of root cause.Develop programs and customizations to support business process.Work with Business Engagement and end users to analyze, design, test, implement and support ERP business solutions.Assist with installation and configuration of third-party software.Create and maintain documentation for code and/or configuration throughout the software life cycle.Develop detailed technical design and test specifications in accordance with SDLC strategies.Identify and manage risks throughout the project life cycle to avoid business disruptions.Shape and adhere to development standards and IT best practices.Prioritize workload in support of business objectives.Work on projects and change order requests as assigned.Provide support for user tickets within specific SLA’s.Work with third party vendors to interface systems and provide problem resolution.Analyze requirements and provide feedback to the user community.Resolve system and software issues as needed.Attend team meetings as required and provide ideas to the team.Keep your manager up to date on assigned tasks.Provide support to the daily operations of the MIS Department.Analyze, respond to and resolve system errors and resolve daily user request for support.Must be familiar with company handbook.Know and understand applicable ISO 9001 proceduresOther duties as required or assigned by company managementPrior experience in MAPICS is preferredQualificationsThe ideal candidate will have:Bachelor’s degree from an accredited institution or equivalent combination of associate’s degree and experience.3 years plus of experience in IT field and working on an ERP solution. Experience and familiarity with manufacturing ERP systems, specifically Infor XA ERP (MAPICS) required.
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