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help desk in Miami

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    1. Help Desk Technician I

       About Our TeamDesign Red was established in 2002 as an elite team of IT Service experts with a mission to fulfill the technology needs of growing businesses by providing world-class, reliable, secure Information Technology services. We have experienced consistent growth by servicing some of the region’s most prestigious companies. We utilize the most reliable and secure technology to deliver ...

    2. Technical Support - Tier 2

      IT Support - Tier 2West Palm Beach, FL OfficeDescriptionThe Tier 2 Support Associate’s role is to ensure proper computer, printer and network operation so that end users can accomplish business tasks.  This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. ...

    3. Linux Admin Support

      This position is accountable for daily administration and troubleshooting of Linux systems running Apache and homegrown Perl applications, the design and implementation of local and wide-area networks, server and firewall-based security mechanisms, and router / switch configuration and maintenance. Other responsibilities include the recommendation of proper network architecture (devices, ...

    4. Help Desk Technician

      Help Desk Support Technician Job Description Fulltime position with options for promotion. Answer phone calls from clients to resolve various technology related issues through phone and remote tech support. Perform hardware and software repairs of laptops and desktops within the office. Complete various internal office tasks. Perform admin server maintenance such as adding users in Active ...

    5. Hyperion Essbase Administrator

      High visibility position within the IT Analytical Systems department. Associate shall: • Possess expertise in Oracle Hyperion Essbase OLAP tool with the ability to design and develop supporting objects (i.e. calc scripts, load rules etc.) • Assist in design and development tasks within the context of an ongoing application development project • Support application development and monthly ...

    6. Help Desk Manager

      Title: Help Desk Manager Location: Boca Raton Maintain responsibility for the ownership and resolution of Service Management issues which arise in connection with ITSM Services. Champion and promote service improvements on an ongoing basis to continually improve quality and customer satisfaction with IT services. Responsible for distributing and communicating weekly/monthly ITSM ...