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customer service call center in Miami

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  1. Team Lead/Supervisor

    JOB ID: FL6399 Job Title: Team Lead/Supervisor Company: Job Chit Chat Industry/Environment: Financial Industry (successful company with room for advancement) Responsibilities: • Customer Service: Confer with customers by telephone about services • Qualify new loans, verify data to ensure information is correct and complete. • Monitor loan officers, call center workers, and administrative staff. Skills/Experience Needed: • Administrative Support 45wpm, data entry, answer multi-telephone system, ...

  2. Customer Service Director

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  3. Customer Service Director

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  4. Customer Service Associate- Client Relations

    CUSTOMER SERVICE ASSOCIATE WANTED! If you have great people skills and enjoy working with the public, we  want to meet you! ALL IN ADVERTISING  is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment.  As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the ...

  5. Customer Service Consultant

    Compensation is between $14-14.30   Duties include Communication responder for client inquiries Creator of first impressions Will be utilize excel for maintaining the records of support activity First impression manager for customer service inquiries Support specialist for designated region Receiving and reporting expenses Research associate in bringing resolution to customer related discrepancies Qualifications: High School Diploma/GED Must be exceptional in communication Customer ...

  6. Customer Service Representative

    Compensation is between $16-18   Duties include Communication service for clientele inquiries Experience specialist Will be utilize excel for maintaining the records of support activity First impression manager for customer service inquiries Support specialist for designated region Receiving and reporting expenses Research associate in bringing resolution to customer related discrepancies Qualifications: High School Diploma/GED Must be exceptional in communication Customer service ...

  7. AT&T Sales Consultants

    AT&T is in the midst of processing and interviewing candidates to hire to--- Join the AT&T Ft. Lauderdale, Florida Inbound Call Center Team as a Sales Consultant. *************TO APPLY************** Go to: http://att.jobs/CallFlorida *************TO APPLY************** What you'll do as an AT&T Sales Consultant: ---Consult with customers to recommend and sell a variety of AT&T products and services to meet our customers needs ---Provide AT&T customers with a positive sales and service ...

  8. AT&T Bilingual Relay Associates

    AT&T is now scheduling candidates to interview to hire to--- Join the AT&T Miami, Florida Team as a Bilingual Relay Associate. Our Bilingual Relay Associates are responsible for relaying telephone calls or messages from non-TDD parties to TDD users by functions described below in our high paced Relay Call Center. We offer: •Regular opportunities for pay increases •Special employee products and service rate plans •Competitive wages include base pay plus incentives •Benefits that include medical, ...

  9. AT&T Relay Associates

    AT&T is now scheduling candidates to interview to hire as soon as possible to--- Join the AT&T Miami, Florida Team as a Relay Associate. Our Relay Associates are responsible for relaying telephone calls or messages from non-TDD parties to TDD users by functions described below in our high paced Relay Call Center. We offer: •Regular opportunities for pay increases •Special employee products and service rate plans •Competitive wages include base pay plus incentives •Benefits that include medical, ...

  10. Customer Service Representative – Billing/Collections Dept

    Immediate Opening for a Customer Service Representative (Billing department) for a high volume call center. We are a national leading provider of home warranty products that cover the cost of repair or replacement of mechanical breakdowns in the home. Do you enjoy talking on the phone and have a great personality and a positive attitude? Do you learn new skills and applications quickly? Are you a team player? Requirements • 2 years previous customer service experience • Strong problem solving and ...

  11. Quality Assurance and Customer Retention

    Business Analyst General Job Description: The Business Analyst coordinates corporate quality programs to monitor and report on all customer touch points including emails, case resolution, usability testing, functionality testing and handset exchanges. This position will evaluate all tests to ensure that the company is delivering the highest level of service to the customer. Qualifications: • Bachelor’s degree (B.A) or equivalent experience • Four to six years call center quality ...

  12. Call Center Customer Service Agent - Work from Home

    Do you enjoy getting your social interaction virtually through chat, email, and video conference?   Would you like to save money on day-to-day  expenses such as transportation and clothing?   Do you go to school and are looking for a part time job that would allow you to continue your education?   If you answered “Yes” to any of these questions, a career with Transcom as an At Home Professional may be PERFECT for you!   Who is Transcom? Transcom is a global outsourced service provider entirely ...